Arup is a global firm of planners, designers, engineers and consultants with over 13,000 employees working in more than 90 offices across more than 40 countries. The firm is the creative force behind many of the world’s most innovative and sustainable projects. Our Asia offices employ over 3,000 staff and are engaged in prestigious multi-disciplinary projects covering buildings, infrastructure, transportation, structural, environmental and industrial areas. We embrace diversity and inclusion in all aspects including individual differences and open-mindedness. Currently we are looking for a capable and independent individual for the following position as part of the multi-disciplinary team.
Responsibilities:
• Work in Unified Communication Team to provide 2nd level of technical support and assistance to frontline team
• Maintain and deploy Microsoft Exchange 2010/2016/Online hybrid environments systems
• Maintain and deploy Microsoft Lync 2013/Skype for Business 2015 with enterprise voice
• Participate in ad-hoc projects as and when required
Qualifications & Experience required:
• Degree in Information Technology or related discipline
• 3 years of hands-on experience in supporting Microsoft Lync 2010/Skype for Business 2015 and Microsoft Exchange 2010/2013 environment
• Experience in Microsoft Lync/Skype for Business Enterprise Voice, Exchange 2010/2016 PowerShell and Management Console, and Mobile Device Management is an advantage
• Strong knowledge of Microsoft Outlook 2013/Skype for Business 2015 clients
• Knowledge of Symantec Enterprise Vault, Windows 2012 Server OS and Active Directory
• Good problem solving skill
• Willingness to assist and effectively communicate with peers across the organization
• Proactive, self-motivated, independent and be able to work independently
• Good command of both spoken and written English and Chinese